Frequently Asked Questions

Find quick answers about our kitchen tools and ordering process

Time-Saving Tips

What are simple kitchen and cooking helpers?

Simple kitchen and cooking helpers are handy tools designed to streamline everyday meal prep tasks, such as chopping, measuring, stirring and serving, without taking up too much space or requiring complex operation.
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How do CooksTopBox tools improve the cooking experience?

Our tools are crafted to reduce prep time and minimize mess. Ergonomic designs make gripping and handling more comfortable, while thoughtful features help you work more efficiently in any home kitchen.
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Are the materials safe and long-lasting?

Yes. We use food-safe, BPA-free plastics, stainless steel and silicone components. All materials are selected for durability and resistance to stains, odors and heat within normal kitchen temperatures.
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How should I clean and maintain these tools?

Most items are dishwasher-safe on the top rack. For best results, rinse immediately after use, hand-wash delicate parts with mild detergent, and store tools in a dry place away from direct sunlight.
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What are the shipping options and delivery times?

We offer standard shipping across Canada with delivery in 5–7 business days. Expedited options are available at checkout. Orders are processed within 1–2 business days.
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Can I return or exchange a product?

You may return unused items in original packaging within 30 days of delivery. Please contact our support team to initiate a return or exchange and obtain a prepaid shipping label.
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Which payment methods do you accept?

We accept major credit cards, debit cards and digital wallets. All transactions are processed over secure, encrypted connections for your peace of mind.
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Are these tools compatible with all cooktops and bakeware?

Yes. Our cooking helpers are designed to work safely with gas, electric and induction cooktops, as well as a variety of bakeware and cookware materials.
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Do you offer bulk or corporate orders?

We can accommodate bulk orders for events, cooking classes and corporate gifts. Please reach out to our sales team at +14166004093 or sales@cookstopbox.com for details.
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Do you provide tutorials or recipe guides?

Yes. We offer free online guides, video tutorials and recipe suggestions to help you get the most out of your kitchen helpers. Visit our Resource Center on CooksTopBox.com.