Privacy Policy for CooksTopBox

Effective Date: January 1, 2025

1. Introduction

Welcome to CooksTopBox, your simple kitchen & cooking helpers resource. This Privacy Policy explains how we collect, use, and protect your personal information when you visit CooksTopBox and use our services.

2. Information We Collect

Personal Data: Name, email address, phone number, and shipping address.
Order Details: Items selected, order date, and delivery preferences.
Technical Data: IP address, browser type, device identifiers, and usage logs.

3. How We Use Information

To process and fulfill orders and to communicate order status.
To respond to your inquiries and provide customer support.
To personalize your experience and improve our website content and features.
To send promotional messages if you have opted in, with the option to unsubscribe at any time.

4. Cookies and Tracking Technologies

CooksTopBox uses cookies and similar tracking technologies to ensure the website functions correctly, to analyze site traffic, and to improve your experience. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may impact certain features of the site.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data under certain conditions.
Right to Restriction: You can request that we limit how we use your data.
Right to Object: You may object to certain types of data processing, including direct marketing.
Right to Data Portability: You can ask for a copy of your data in a structured, commonly used format.
Right to Withdraw Consent: If processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please Contact Us.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only.

7. Third-Party Services

CooksTopBox may share data with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you. These parties are bound by confidentiality obligations and are prohibited from using your data for any other purpose.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or maintain personal data from children under 13. If you believe we have collected data from a child under 13, please Contact Us so we can promptly remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy with a new effective date at the top of this page.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Address: 111 Wellington Street, Ottawa, ON K1A 0A9, Canada
Phone: +14166004093
Business ID: 505333510